Frequently Asked Questions
The Chamber offers opportunities to build your network, promote your organization, meet new customers and clients, collaborate with others in your industry, connect with decision makers, and much more. We also work to grow economic opportunities and foster success throughout our Greater Charlottesville communities. Click here to learn more about the benefits of becoming a Chamber member.
Tell your friends about the benefits of joining the Chamber! Chamber members earn a $25 thank-you bonus for new member referrals.
The new member must include your name in their membership application under the question, "Were you referred by a chamber member?" When the new membership is confirmed, we send you a check. It's that simple!
Select an event on the calendar and click the Register Now button, then enter your username and password under Member Login. Trouble logging in? See “I don’t have a member login” or “My member login isn’t working” below.
Chamber members: Log in to ChamberMaster and click Events, then Add Event. After you add details and click Submit for Approval, your event will typically be approved by the next business day.
Please note: our calendar is reserved for events sponsored by Chamber member organizations. If you are affiliated with a non-member organization (e.g. as a volunteer), that organization's events are not eligible for inclusion.
The Chamber conference room is closed during the COVID-19 pandemic. We look forward to offering this benefit to our members once again when it is safe to do so.
Log in to ChamberMaster and click Company Information in the left sidebar. If you are not the Primary Representative for your organization, please contact the Chamber at 434.295.3141 or firstname.lastname@example.org to request permission for this feature.
Want a quick video tour of how to do these updates? Click here for a video on Updating Your Company Profile.
The Chamber’s online Business Directory served up nearly 26,000 search results last year. That’s about 70 searches per day on average, looking for reputable local companies like yours. Make sure your Chamber Directory listing is working for you!
- Add a short description of what you do and some keywords to help searchers find you.
- Check that your contact information is correct.
- Add a website URL and social network links.
- Add photos and videos.
- Display employee photos and contact information in your directory listing.
Chamber members can purchase our postal mailing list for $250. You will receive an Excel spreadsheet containing the organization name, mailing address, phone number, and primary contact person for each Chamber member enterprise. To purchase the list, call the Chamber at 434.295.3141. Non-members are not eligible to purchase our member list but may access our member directory online.
Chamber members can place a free announcement in Chamber News, our bi-weekly email newsletter to more than 4,000 subscribers. Click here to submit an announcement.
Announcements may include: Headline (up to 40 characters), Announcement Text (up to 200 characters), and a URL or PDF link to learn more.
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Chamber News is published on the first and third Thursdays of the month. Publication dates for 2021: May 6, May 20, June 3, June 17, July 1, July 15, August 5, August 19, September 2, September 16, October 7, October 21, November 4, November 18, December 2, December 16.
Please submit your announcement by close of business Tuesday for inclusion in that week's newsletter.
Announcements that are missing crucial information, such as how to register for an event, will not be published.
PDF images will not be displayed in the newsletter. Your announcement will include a link to view the PDF.
Limit one new announcement per month per member.
Only current Chamber members may submit announcements. Any outstanding dues must be settled before publication.
Questions? Contact Ann Marie Hohenberger.
Chamber members: Log in to ChamberMaster and click News Releases in the left sidebar, then Add News Release. After you add details and click Submit for Approval, your news release will typically be approved by the next business day.
Chamber members are invited to be featured in a Chamber Spotlight. Choose a format:
- Individual Spotlight: Click here to send your submission. Great for getting your name out into the community and starting conversations.
- Organization Spotlight: Click here to send your submission. Great for introducing your organization, promoting your services, building your reputation, rebranding etc.
- Project Spotlight: Click here to send your submission. Great for publicizing your exciting new service, program or product.
Spotlights are published monthly in the Chamber newsletter. The Chamber will notify you when your Spotlight is published, typically within 6 weeks after submission. Publication is not guaranteed. Limit two spotlights per organization per year. Affiliate members are not eligible. Questions? Please contact Ann Marie Hohenberger.
Chamber members: Log in to ChamberMaster and click Member-to-Member Deals in the left sidebar, then Add Member-to-Member Deal. After you add details and click Submit for Approval, your offer will typically be approved by the next business day.
Chamber members: Log in to ChamberMaster and click Job Postings in the left sidebar, then Add Job Posting. After you add details and click Submit for Approval, your job posting will typically be approved by the next business day.
To recover your username or password, visit the Member Login page and click “Forgot your username/password?”
If you have the correct username and password but can’t log in, it’s possible that your Chamber membership is no longer active. If you have changed companies, you will need to update your listing with the correct company. For help with these issues, or if you are unable to recover your username and password, please contact the Chamber at 434.295.3141 or email@example.com.
Yes. Certificates of Origin for American-made products are free of charge for our members. Non-members may obtain Certificates of Origin for $50 each. Please call ahead, 434.295.3141, to check that we have someone available to sign your certificates.
Yes! For events, both members and non-members can pay online when you register. Members can also make payments by logging in to ChamberMaster. Click Settings, then click Billing in the left sidebar, then Make a Payment. You can pay existing invoices or click Make an Additional Payment to send payment for items that have not yet been invoiced.
Community members who wish to make a formal complaint against a local business should contact the Better Business Bureau Central Virginia office at (804)-648-0016, or click here to file a Better Business Bureau complaint online.
If you wish to discuss a concern about a Chamber member, you may contact the Chamber at 434.295.3141 or firstname.lastname@example.org.